Effective Date: 08/18/2023
This Privacy Policy outlines the practices of CoinCheap Exchange Inc. (“we,” “our,” or “us”) regarding the collection, use, disclosure, and protection of personal information on the coincheap.co (“Platform”). We are committed to safeguarding the privacy and security of your personal information. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following types of personal and non-personal information:
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User Information: When you register an account on our Platform, we may collect your name, email address, and other necessary contact details. Additionally, we may collect information you provide when using the Platform, such as transaction data, trading activity, and communication history.
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Device and Usage Information: We may collect information about the devices you use to access the Platform, including IP address, browser type, operating system, and device identifiers. We also gather usage information, such as pages visited, features used, and the duration of your sessions on the Platform.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on the Platform. These technologies may collect information about your interactions with the Platform and help us analyze usage patterns.
2. How We Use Your Information:
We use the collected information for the following purposes:
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Platform Operation: To provide, operate, and maintain the Platform, including customer support and technical assistance.
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Personalization: To personalize your experience and improve the Platform based on your preferences and usage patterns.
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Communication: To communicate with you about updates, changes, and important notices related to the Platform.
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Analytics: To analyze usage patterns, monitor the performance of the Platform, and improve its features.
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Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our Terms of Service.
3. Disclosure of Your Information:
We may share your information in the following circumstances:
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Service Providers: We may share information with third-party service providers who assist us in operating the Platform and providing related services.
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Legal Requirements: We may disclose information if required by law, court order, or government authority.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Your Choices:
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Account Settings: You can review and update your account information by logging into your account settings.
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Communication Preferences: You can manage your communication preferences by adjusting settings within your account or following the instructions provided in our communications.
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Cookies: Most web browsers allow you to manage your cookie preferences. You can usually adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
5. Data Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure.
6. Children’s Privacy:
The Platform is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from such individuals.
7. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or by posting a notice on the Platform.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@coincheap.co.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.